Analytics
- quantitative
- research methods
- remote
- unmoderated
Analytics is a core quantitative tool that informs other UX research methods. Specifically UX or Experience Analytics. UX Analytics measures user activity with a focus on analyzing the user journey over marketing focused metrics.
Card Sorting
- moderated
- research methods
- remote
- unmoderated
- quantitative
- qualitative
Card sorting is a user experience research technique used to help understand how users categorize information.
Concept Testing
- remote
- unmoderated
- research methods
A concept test is a process that allows companies to evaluate the market for a new product. It is a process of determining if there is a market for a new product.
Diary Studies
- qualitative
- remote
- unmoderated
- research methods
A Diary Study is a qualitative research method where research participants track their own use, behaviors, and perspectives with a system in a log. Study participants self-report using either a paper or digital log over time.
Qualitative Research
- unmoderated
- remote
- moderated
- research methods
- qualitative
Qualitative research is a type of research that aims to gather and analyze non-numerical data in order to gain an understanding of individuals' social reality, including understanding their attitudes, beliefs, and motivations.
Tree Testing
- remote
- research methods
- moderated
- unmoderated
- quantitative
- qualitative
Tree testing is an important usability technique that all user researchers should be familiar with. By creating a task list, site map, and recruiting test participants, you can conduct your own tree test and make necessary changes to improve the findability of topics on your website.
Usability Testing
- moderated
- qualitative
- remote
- research methods
Usability testing is a key method and one of the most important tools in UX. Usability testing evaluates a product, service, or tool with people that are representative of real users. Usability test facilitators directly observe people using a system to complete tasks.