Analytics

  • quantitative
  • research methods
  • remote
  • unmoderated

Analytics is a core quantitative tool that informs other UX research methods. Specifically UX or Experience Analytics. UX Analytics measures user activity with a focus on analyzing the user journey over marketing focused metrics.

Card Sorting

  • moderated
  • research methods
  • remote
  • unmoderated
  • quantitative
  • qualitative

Card sorting is a user experience research technique used to help understand how users categorize information.

Concept Testing

  • remote
  • unmoderated
  • research methods

A concept test is a process that allows companies to evaluate the market for a new product. It is a process of determining if there is a market for a new product.

Diary Studies

  • qualitative
  • remote
  • unmoderated
  • research methods

A Diary Study is a qualitative research method where research participants track their own use, behaviors, and perspectives with a system in a log. Study participants self-report using either a paper or digital log over time.

Qualitative Research

  • unmoderated
  • remote
  • moderated
  • research methods
  • qualitative

Qualitative research is a type of research that aims to gather and analyze non-numerical data in order to gain an understanding of individuals' social reality, including understanding their attitudes, beliefs, and motivations.

Tree Testing

  • remote
  • research methods
  • moderated
  • unmoderated
  • quantitative
  • qualitative

Tree testing is an important usability technique that all user researchers should be familiar with. By creating a task list, site map, and recruiting test participants, you can conduct your own tree test and make necessary changes to improve the findability of topics on your website.

Usability Testing

  • moderated
  • qualitative
  • remote
  • research methods

Usability testing is a key method and one of the most important tools in UX. Usability testing evaluates a product, service, or tool with people that are representative of real users. Usability test facilitators directly observe people using a system to complete tasks.

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