Attitudinal Study

  • research methods
  • qualitative

Attitudinal research is a user-experience research method which is used to understand a participant's opinions, beliefs, feelings or thoughts around a subject often using surveys and focus groups.

Axial Coding Method

  • research methods
  • qualitative

Axial coding is a qualitative research technique for categorizing data collected from participants. Axial coding helps relate data together in categories, subcategories, and codes and is associated with grounded theory.

Behavioral Study

  • research methods
  • quantitative
  • qualitative

Behavioral studies observe what actions research participants take to accomplish tasks and meet their needs.

Card Sorting

  • moderated
  • research methods
  • remote
  • unmoderated
  • quantitative
  • qualitative

Card sorting is a user experience research technique used to help understand how users categorize information.

Coding

  • qualitative
  • analysis

Coding for thematic analysis and user research involves the process of categorizing and labeling data based on themes or patterns that emerge from the data. It involves reviewing the data and assigning codes to specific words, phrases, or concepts that represent a particular theme or idea.

Content Analysis

  • analysis
  • qualitative

Content analysis is a research method that involves analyzing qualitative data to identify patterns, themes, and meanings within recorded communication.

Conversation Analysis

  • qualitative
  • analysis

Conversation Analysis (CA) is a research method that has been increasingly used in UX research to understand social interaction and talk-in-interaction within the context of user experience. By analyzing naturalistic interactions between users and products or services, Conversation Analysis aims to describe the stable practices and underlying normative organizations of interaction, helping researchers gain insights into users' behavior, attitudes, and needs.

Diary Studies

  • qualitative
  • remote
  • unmoderated
  • research methods

A Diary Study is a qualitative research method where research participants track their own use, behaviors, and perspectives with a system in a log. Study participants self-report using either a paper or digital log over time.

Ethnography

  • research methods
  • qualitative

In user research, ethnography is a method of observing and studying users in their natural environment to gain insights into their behavior, attitudes, and needs. This involves immersing oneself in the user's context and observing how they interact with products, services, or systems.

Focus Group

  • moderated
  • qualitative
  • research methods

A focus group for user research is a group interview session that is conducted with a small number of participants who share common characteristics, such as demographics or experiences relevant to the research question.

Grounded Theory

  • qualitative
  • research methods

Grounded theory is a qualitative research method that aims to generate theories from collected qualitative data. It starts with the researcher's observations and develops into a theory that explains the phenomena under study. Grounded theory is particularly suited for exploring social processes, such as how people interact with each other and their environment.

Interpretative Phenomenological Analysis

  • qualitative
  • research methods

Interpretative phenomenological analysis (IPA) is a qualitative research method that is used to understand how people experience and make sense of their world in a given context and situation.

Mixed Methods Research

  • research methods
  • qualitative
  • quantitative

Mixed methods research is a research approach that combines both quantitative and qualitative research methods to gain a more comprehensive understanding of a research question or phenomenon.

Narrative Inquiry

  • qualitative
  • research methods

Narrative inquiry is a qualitative research methodology that seeks ways to understand and represent experiences through the stories that individuals live and tell. It provides researchers with rich data that would otherwise be difficult to obtain through other methods.

Participatory Design

  • qualitative
  • moderated
  • research methods

Participatory Design or co-design is a research method that actively involves all stakeholders in the design process, potentially in every stage. This approach is used to ensure that the result meets their needs and is usable. It has become increasingly popular in recent years as designers recognize the importance of involving end-users (current, potential or future) in the innovation process.

Persona

  • qualitative
  • research methods
  • reporting ux

A Persona is a general representation of one type of user or target user for a system. They should contain relevant characteristics, tasks they need to perform, and goals or needs they are trying to meet. Personas help keep the design and development process user-centered by

Qualitative Research

  • unmoderated
  • remote
  • moderated
  • research methods
  • qualitative

Qualitative research is a type of research that aims to gather and analyze non-numerical data in order to gain an understanding of individuals' social reality, including understanding their attitudes, beliefs, and motivations.

Thematic Analysis

  • analysis
  • qualitative

Thematic analysis is a qualitative research method used to analyze and identify patterns, themes, and insights within data.

Tree Testing

  • remote
  • research methods
  • moderated
  • unmoderated
  • quantitative
  • qualitative

Tree testing is an important usability technique that all user researchers should be familiar with. By creating a task list, site map, and recruiting test participants, you can conduct your own tree test and make necessary changes to improve the findability of topics on your website.

Usability Testing

  • moderated
  • qualitative
  • remote
  • research methods

Usability testing is a key method and one of the most important tools in UX. Usability testing evaluates a product, service, or tool with people that are representative of real users. Usability test facilitators directly observe people using a system to complete tasks.

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